Conditions of Sale

 

Conditions of Sale

Subscribers

  1. Subscription season tickets are available for the six main-stage plays presented at Canberra REP Theatre by Canberra Repertory Society ~ six-show, five-show, four-show Full/Adult and Concession.
  2. Subscriptions will be processed in order of receipt.
  3. Seating allocation: Return your subscription form as soon as possible to secure best available seating. Please attach a note if you have special requests or seating preferences.

General

  1. Tickets: will be held at the box office unless otherwise requested (postage fees apply).
  2. Seating is reserved for all performances at Canberra REP Theatre.
  3. The right of admission is reserved.
  4. The right is reserved to vary advertised artists and programmes.
  5. Latecomers may not be admitted until there is a convenient break in the program.
  6. Cameras, sound and visual recorders may not be brought into the venue.
  7. All pagers and mobile phones be turned off before entry.
  8. If other conditions apply, they are displayed either in the box office or near the entrance to the venue.

Exchanges and Refunds

  1. Subscribers are allowed one free exchange of dates per production (subject to availability), provided tickets have not been posted or collected. Any further exchanges will be charged at $3 per ticket.
  2. Exchanges must be made in person or by post two business days before the ticketed performance — original tickets must be returned. Late exchanges may be processed under certain circumstances, provided notification is received prior to the original performance and it is reasonable that notice was not possible two business days before the performance. Subscribers are encouraged to telephone if they find themselves unable to attend a performance, as voicemail is checked by box office staff. Notification received after a performance has commenced will not be valid and the tickets considered to have been used. Exchanges are not possible after the fact.
  3. Refunds are not available unless the performance is cancelled (for non-subscription tickets).
  4. No refunds are available on any unused part of subscription packages.
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